margaritaville
Well-Known Member
I've never done this and i don't know if we are even allowed to. But if a customer is making you wait in a purposeful way just to screw with you, have you ever used the "not ready" option?
Using the "not ready" option for jerks?
- Thread starter margaritaville
- Start date
UpstateNYUPSer(Ret)
Well-Known Member
NR is only for call tags.
PASinterference
Yes, I know I'm working late.
Not ready is for call tags and ods pickups that are not ready. Our rookies use not ready on call tags, especially if they are covering a route for one day. Lazy little turds.
HEFFERNAN
Huge Member
You will become a better driver when you realize you are in control at delivery/pickup stops.
If you wait anywhere, it is because you are doing them a favor.
When you can exhibit authority while not being rude, you've become a legit driver.
barnyard
KTM rider
I did years ago, but have not really had that repeated in years. Either it is the routes that I am covering are where good people live and work or the regular guys on those routes treat their people well, so I get treated well when they are not there.
Walgreens is where I have used it in the past. When they started their expansion, they demanded that all UPS deliver to the back door. When that started, they would sometimes ignore the ringer. If I waited too long, I left an infonote and sheeted as NR. I did that at at least 3 stores. It also seems like it got better at all of them after a year or so.
Walgreens is where I have used it in the past. When they started their expansion, they demanded that all UPS deliver to the back door. When that started, they would sometimes ignore the ringer. If I waited too long, I left an infonote and sheeted as NR. I did that at at least 3 stores. It also seems like it got better at all of them after a year or so.
UpstateNYUPSer(Ret)
Well-Known Member
I have the "pleasure" of delivering NDA to Walgreens. I will go around back, push the buzzer, wait for no more than 2 minutes and then drive out front and deliver through the front door. I go around back per their request and to satisfy Telematics but still have NDA that needs to be delivered.
clean hairy
Well-Known Member
NR for a COD when they want to wait while they find the checkbook. Or, want you to wait while they get M.O. at the corner store for certified funds only.
Rack em
Made the Podium
I use the no money option.
UpstateNYUPSer(Ret)
Well-Known Member
Fnix
Well-Known Member
Ive had supes ride with me for safety rides and if the customer has us waiting the supe told me to sheet as NR. I assume NR is better than refused because it still gives them two more attempts. I have used refused before for customer who think their time is more important and not more than an hour later get an ODS message to reattempt.
Duckwithapipboy
Well-Known Member
Not a driver so it might seem a stupid question, but how does that work? Working with a retail UPS store's iShip program shows me that a customer can request a call tag pickup or one with three attempts for more money. So pulling an NR will still "allow" you to go back to a shipper's location for another pick up attempt even if they didn't pay for it? Or is this just assuming they paid for the three attempt option?
Always thought that it was one attempt and if you didn't have your shipment ready it was "Oh well, here's the label, go drop it off at a store."
Indecisi0n
Well-Known Member
A business is an ass and makes me wait NR1. If they make me reattempt I will go back 2 minutes before they close. Either way I win.
Fnix
Well-Known Member
Customers receive 3 attempts on call tags and deliveries. If they have an ODS (On Demand Service) pick up in which the customer specially requests a pickup before a certain time of the day they receive one attempt.
Some call tags in which the driver has with them they can leave with the customer if they dont have the item ready and the customer can ship it out themselves.
Rack em
Made the Podium
Ups is paying us very well to reattempt (which always takes longer if forced to reattempt). I say we win.
Rack em
Made the Podium
I've done this at Target. I got there and the receiving guy was "on break" at 8:20 in the morning and no one else would sign. So I NI1'd everything and left. Got the message to reattempt and I didn't go back until around 4:55.
Rack em
Made the Podium
What gets me are these big retail stores like k-mart, target, shopko, etc. that never have anyone in receiving. How is that possible! I used to call the store and have them send someone back, but now I do what you do and wait maybe 2 minutes and just leave.
"It's alright, I can try again tomorrow. " smile. Slap the info note on the desk, scan it. CL1. (NR is for call tags ) reattempt? , as mentioned, sure, at closing time.
542thruNthru
Well-Known Member
Walmart always tried this crap with me. Used to tell me what number I was in line. I'd sheet everything NR1 and leave. Get the Msg to return and I'd come back 1 minute before the receiving closed. After 3 weeks of doing this every day they started dropping 2 pallets at my truck as soon as they saw me.
A week ago I had to deal with a customer in a apt on the 5th floor. He wanted to ship out 17 boxes and needed labels. I dropped labels off 2 hours before the pick up time. When I returned he wasn't ready. Put NR in the pick up and left. When he complained and they told me to come back. I showed up at 845pm with a big smile on my face.
A week ago I had to deal with a customer in a apt on the 5th floor. He wanted to ship out 17 boxes and needed labels. I dropped labels off 2 hours before the pick up time. When I returned he wasn't ready. Put NR in the pick up and left. When he complained and they told me to come back. I showed up at 845pm with a big smile on my face.
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