Coldworld
60 months and counting
We have a trailerhood that has been put on the 'NO DR' list. I had 2 empty dish return boxes for a customer in the trailerhood the other day. Of course the customer wasn't home and I couldn't see my way to bringing these back as send agains. I signed "empty dish boxes", clarified "empty dish boxes" and left them at the customers door. I told my OR what I did. He said, "Thank you.".
You did the right thing in the "real world"...in the ups world you just signed for those packages(read:falsify signature) and if you had a sh** head manager he could put you out of service for that and make you sweat it out. In the old days we were taught to run our routes like our own business and usually mgt would have your back if you wernt a liar, thief or cheat. Now there is No trust towards mgt mostly because of all of the idiotic bs that has come down from 10 levels above any center manager. We cant make a damn decision anymore. An oncar or center manager cant make 90% of the decisions that they use to without being threatened out of a job...it shouldnt be that way, just another sign of a hostile workplace.