When people are stressed out, and 'willing' to accept poor pay and conditions because our oh so lovely world doesn't offer many decent options, it is not surprising that they occasionally snap.
You would like it at my Amazon contractor. Supposedly we're liable for up to $500 out of pocket for damages to company property. I accidentally drop the scanner maybe twice a week. Luckily they're pretty durable. But if it should break, I guess you'd celebrate that I might forfeit up to half or more of my check that week. That the company doesn't bother to issue the scanners with hand-straps to enable secure grip? No big deal, right: I guess I should provide my own? That I often enough get issued a van with low tire pressure warning, use my own gauge to check, and discover rear tires inflated at 20-40 psi (should be 80), and have to drive to the nearest gas station with a free compressor to air them up, because the company's too cheap to provide one? That some of our vans have bald front tires and management does nothing after we bring it to their attention?
Go ahead, tell me more how people are ingrates and don't realize how fortunate they are to be living check to check.