Wally
BrownCafe Innovator & King of Puns
Lost, goodbye, sayonara!If this is posted in the wrong subforum, please have it moved to the correct one. Thank you.
I don't work for UPS but have been using UPS for a while now and have an issue I would appreciate help with.
My place has a daily pickup and (usually) the same guy picks up who is very experienced and is very thorough in checking if every box is ready to go out. One day he was off and another UPS driver, who has never picked up packages from us before, took a box without a UPS label on it. It was quite a large box (37 inches x 24 inches x 15 inches) or something around that size and maybe 50 pounds. I noticed what happened and called UPS the next day asking for the package to be returned. They said it wouldn't be a problem and that they would call the local UPS facility that handles our area and have it shipped back the next workday. This was three weeks ago.
In the meanwhile, we have been speaking to UPS customer service who have basically stated it is not in their overgoods department which, from my understanding, means it's lost in the void of lost packages.
The item inside the box is very important to someone and it would be great to get it back but I'm realistic in realizing that it may never be returned.
Do you guys have any tips as to what further action I can take to increase my chances of finding this package?
No tip for big boy this Xmas I bet?