Heard it thru the grapevine...

[By The Book]

I hate when I get a message. Hey so and so has a pick up. Ok send me an on call. No they just need you to come by.

They can drop it off at the ups store.

Sounds like a work as directed to me. Sounds like the customer called in.

I'm not going.to give away free service. I'll gladly take the package if he gives it to me but I'm not making a special trip for it.

You'll do it and like it!

 

[IVE GOTTA PACKAGE 4U]

Sounds like a work as directed to me. Sounds like the customer called in.

You'll do it and like it!

I'll get right on that

 

[MyTripisCut]

I thought peak was hard, this thread is exhausting guys.

 

[IVE GOTTA PACKAGE 4U]

I thought peak was hard, this thread is exhausting guys.

P*

 

[Re-Raise]

I did have an older customer stop me once and ask why we don't stick around after we ring the doorbell. I told him we on such a tight time crunch that they don't allow it unless there's a signature required. He said he missed the days the ups
Man would knock on his door, hand him his package with a smile and engage a quick little conversion with him. He said, "that's real service". Sad you all have gotten away from that... I kind of agree with the man.

I came from a full service industry where it was our job to make sure customers were happy. The ole mighty $ has ruined it tho for the shipping industry. I have the Richard Branson ideology.. take care of employees.. employees take care of customers.. and the happy customers do more business...

It would annoy me to have to talk to my mailman every time he brought a letter to the house. Just leave it in the mailbox already...

 

[bottomups]

It would annoy me to have to talk to my mailman every time he brought a letter to the house. Just leave it in the mailbox already...

Your mail carrier doesn't look like mine then.

 

[By The Book]

I'll get right on that

I stopped worrying about the time element and focused more on the service side of things. I pretty much was wired that way from day one and would take a stand if pushed. That and I don't like to be told what to do.

 

[cosmo1]

I thought peak was hard, this thread is exhausting guys.

I don't understand why it's still alive.

 

[AutoZone]

It would annoy me to have to talk to my mailman every time he brought a letter to the house. Just leave it in the mailbox already...

Most customers would just say thank you and let you be on your way anyways... But there are still some that appreciate the small talk service.

 

[IVE GOTTA PACKAGE 4U]

Most customers would just say thank you and let you be on your way anyways... But there are still some that appreciate the small talk service.

Go back to preload

 

[wayfair]

Go back to preload

seriously...

 

[IVE GOTTA PACKAGE 4U]

seriously...

I agree

 

[wayfair]

I agree

so do I

 

[IVE GOTTA PACKAGE 4U]

so do I

He has more BS than a PCM

 

[dudebro]

Most customers would just say thank you and let you be on your way anyways... But there are still some that appreciate the small talk service.

"Hey, (lifts up shirt) whaddaya suppose this rash is? Do ya think I should see a doctor or somethin'?..."

 

[AutoZone]

"Hey, (lifts up shirt) whaddaya suppose this rash is? Do ya think I should see a doctor or somethin'?..."

I love you guys

 

[AutoZone]

Still driving..... Actually getting trained on a full time route next Wednesday...

 

[FrigidFTSup]

Still driving..... Actually getting trained on a full time route next Wednesday...

Talking about getting trained on a route a full week in advanced? Bologna.

 

[haller]

Still driving..... Actually getting trained on a full time route next Wednesday...

You're the guy that treats this forum like high school right? Where you have to constantly brag... Well my faith in jesus is dwindling because i see many scumbags being rewarded.

 

[Jkloc420]

Still driving..... Actually getting trained on a full time route next Wednesday...

You will learn to respect me.