Although i agree with your volume comment but if the company can't handle it properly then it becomes an evil that sinks a ship.
Talk to my sup? WTF can they do? All they can do is say how good they overworked the staff. I mean seriously, if you want others to make UPS better than you need to do something besides coming here to get others to get you leads so you can make more money. Because this isnt about UPS this is about you. Ill tell you what if was a salesman and my clients are their premium airs late i would be throwing a fit. So why don't you do something about it besides asking people to talk to a sup who can't even get a 10 minute meeting with a district manager.